Support
Need help? We've got you covered. Browse our FAQs below or reach out directly—we typically respond within 24 hours.
📧 Contact Us
support@scoutcast.app
privacy@scoutcast.app
legal@scoutcast.app
Frequently Asked Questions
When did Scoutcast launch?
Scoutcast launched in Q1 2026 and is now available on both iOS App Store and Google Play Store. Download the app and start building your profile today.
Who is Scoutcast for?
Scoutcast is built for creative industry professionals worldwide—actors, models, photographers, videographers, musicians, DJs, makeup artists, crew members, agencies, content creators, and service providers including location owners, gear rental, and more.
Is Scoutcast free to use?
Yes! Scoutcast offers a free tier with core features including profile creation, portfolio showcase, global talent search, and direct messaging. Premium tiers unlock additional perks like priority visibility, extended post reach, and advanced features for power users.
How do I showcase my work?
Build your portfolio with photos, videos, and project highlights. Actors can upload headshots and showreels, photographers can display their best shots, musicians can share tracks, and location owners can showcase their spaces. Post to the Community feed to gain visibility and attract clients.
Can I find work on Scoutcast?
Absolutely. Scoutcast features casting calls, crew positions, music gigs, photography bookings, and service requests. Set your availability, location, and rates to get discovered by clients looking for exactly what you offer.
Is my data secure?
Absolutely. We use industry-standard encryption, secure cloud storage, and strict privacy controls. Read our Privacy Policy for details.
How do I report inappropriate content?
Every post and profile has a report button. We review all reports within 24 hours and take action against violations of our community guidelines.
Can I delete my account?
Yes, you can delete your account and all associated data at any time from the Settings screen in the app, or by emailing privacy@scoutcast.app.
Where is Scoutcast available?
Scoutcast is available globally. We launched with a strong presence in South Africa and are actively expanding across Africa, Europe, and beyond. Wherever creative professionals work, Scoutcast aims to be there.
Still need help?
Can't find what you're looking for? Send us an email at support@scoutcast.app and we'll get back to you within 24-48 hours.